Using Junior
  • Starting a New Project
    • โ“How Junior Works
    • ๐ŸŒŠOnboarding Flow
    • ๐ŸŽฌHome Page
    • ๐ŸŽคCall Guides
  • Build a Knowledge Base
    • ๐Ÿ“žHow to Use the Call Tracker
    • โฌ†๏ธHow to Upload Transcripts
      • Send a recording bot
      • Uploading a transcript
      • Record in your browser
    • ๐ŸงนHow to Clean Transcripts
      • The Review Flow
      • Cleaning Entities
      • Review Cleaned Notes
      • Tip: Shortcuts
    • โญKey Takeaways
      • How to edit KTAs
      • KTA Templates
      • Distributing KTAs
    • โฌ‡๏ธHow to Export Call Notes
  • Qualitative Research
    • ๐Ÿ”Ctrl + F
    • ๐ŸŽงPlaylists
    • ๐ŸฆEntities
  • Quantitative Data Extraction
    • ๐Ÿ”ขQuant Tracker (QT)
      • Interpreting Output
      • Column Summaries
  • JuniorGPT
    • ๐Ÿ˜ŽJuniorGPT
  • Settings & Project Wrap-Up
    • โš™๏ธProject Settings
    • ๐Ÿ“ฌNotification Settings
    • ๐Ÿ’ธBilling / Invoicing & Archiving
  • Junior's Limitations & Tips for Use
    • Tips for Use
  • Logistics & Boring Stuff
    • ๐Ÿ”‘Access / Log-In
    • ๐Ÿ’ŒCommunicating With Us
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  • Email
  • Chat
  • Project Feedback

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  1. Logistics & Boring Stuff

Communicating With Us

Last updated 1 year ago

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Email

We believe feedback is a gift, and we love talking to our customers about our product. Please don't hestitate to reach out, no matter how minor you may feel your request is. Our contact details are below:

Dimitri (CEO):

Nico (CTO):

Chat

Your organisation may have set up direct communication with us via Slack or Teams. Please feel free to reach out us directly via chat. If your organisation does not have this set up and you would like to have this option, please reach out to your IT team. We'd love to have a more direct line to you!

Project Feedback

We will reach out at the end of your project to learn what you liked about the tool and how to make it better. Much of what you see in the app has been requested by customers - if you tell us how to make it better, we will listen and act on it!

๐Ÿ’Œ
dimitris@myjunior.ai
nico@myjunior.ai