Using Junior
  • Starting a New Project
    • ❓How Junior Works
    • 🌊Onboarding Flow
    • 🎬Home Page
    • 🎤Call Guides
  • Build a Knowledge Base
    • 📞How to Use the Call Tracker
    • ⬆️How to Upload Transcripts
      • Send a recording bot
      • Uploading a transcript
      • Record in your browser
    • 🧹How to Clean Transcripts
      • The Review Flow
      • Cleaning Entities
      • Review Cleaned Notes
      • Tip: Shortcuts
    • ⭐Key Takeaways
      • How to edit KTAs
      • KTA Templates
      • Distributing KTAs
    • ⬇️How to Export Call Notes
  • Qualitative Research
    • 🔍Ctrl + F
    • 🎧Playlists
    • 🏦Entities
  • Quantitative Data Extraction
    • 🔢Quant Tracker (QT)
      • Interpreting Output
      • Column Summaries
  • JuniorGPT
    • 😎JuniorGPT
  • Settings & Project Wrap-Up
    • ⚙️Project Settings
    • 📬Notification Settings
    • 💸Billing / Invoicing & Archiving
  • Junior's Limitations & Tips for Use
    • Tips for Use
  • Logistics & Boring Stuff
    • 🔑Access / Log-In
    • 💌Communicating With Us
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On this page
  • Email
  • Chat
  • Project Feedback

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  1. Logistics & Boring Stuff

Communicating With Us

Email

We believe feedback is a gift, and we love talking to our customers about our product. Please don't hestitate to reach out, no matter how minor you may feel your request is. Our contact details are below:

Dimitri (CEO): dimitris@myjunior.ai

Nico (CTO): nico@myjunior.ai

Chat

Your organisation may have set up direct communication with us via Slack or Teams. Please feel free to reach out us directly via chat. If your organisation does not have this set up and you would like to have this option, please reach out to your IT team. We'd love to have a more direct line to you!

Project Feedback

We will reach out at the end of your project to learn what you liked about the tool and how to make it better. Much of what you see in the app has been requested by customers - if you tell us how to make it better, we will listen and act on it!

Last updated 1 year ago

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