Use the Insights Grid when you need to answer "how many experts said X?", not "what did this one expert say?". It's the difference between reading forty calls and reading one table: a row per call or expert, a column per question.

The Insights Grid with calls or experts down the rows and tracked questions across the columns
One row per call or expert, one column per question, answers filled in across the grid.

Setting up a grid

  1. Head to the Interview Guides section and define what questions you'd like Junior to track across your project. You can upload a pre-defined questionnaire, make Junior generate one for you, or write out the questions from scratch
  2. Define what segment the grid should apply to - in other words - what experts or call-segments should be tracked in the grid.
  3. Head to the upper right corner of the guide and toggle to grid-view.

How cells get filled

As calls come in, Junior automatically updates your grid. Click a question header for an instant summary across all your calls, or click into an answer cell to dig deeper and trace the data back to its sources.

For any cell, you can:

  • Include or exclude specific source quotes to refine the answer.
  • Edit the sources behind a value.
  • Re-run or rewrite a cell to regenerate its answer.
  • Export the grid to Excel for further analysis or sharing.

Questions

Where do these numbers come from, and can I trust them?

Junior infers each answer from the transcript, and links every answer back to the source quotes it came from, so it's easy to validate the output yourself. If a source looks wrong, exclude it or re-run the cell.

Why is a cell empty?

Either the question wasn't covered in that call, or the call is still being processed. Empty cells fill in as more calls come through and as coverage of that question grows.